Taking Your Hospitality to a New Level Of Efficiency and Customer Satisfaction
The hospitality sector, just like any other customer facing sector has long been searching for solutions that can speed up productivity, improve customer satisfaction and yet be cost-effective.
OTI has a wide variety of solutions for the hospitality sector that include self-serve checkin/checkout, contactless payments, barcode access to rooms, pool, spa, and any other hotel facilities. In addition, these new technologies, working in tandem can deliver tailor-made loyalty programs and promotions to guests in an extremely efficient manner.
The advantages are tremendous with a very clear return on investment. Instead of waiting in line for a clerk, guests can sign in quickly on their own, get provisioned with keyless access to rooms using their phone and a QR code, receive notices with promotions for meals or spa treatments, etc.
The savings in personnel, the improved hygienic experience that the contactless experience brings, the speed and efficiency of your operation all lead to a much improved level of customer service.